|Category / Status:||Full-Time / Exempt|
|Reports to:||Senior Programs Manager|
|Application Deadline:||October 06, 2020|
About 750 million people – one in nine – lack access to safe water; 2.5 billion people lack access to a toilet. At Water.org, we are dedicated to changing this. Founded by Gary White and Matt Damon, Water.org pioneers innovative, market-based solutions to ensure all people have access to safe water and sanitation; giving women hope, children health, and communities a future.
Thus far, we have reached 30 million people in 17 countries with water and sanitation solutions. In Bangladesh, we have positively transformed more than 1.87 million lives in Bangladesh by mobilizing capital of more than $100 million.
In Bangladesh, Water.org works with Microfinance Institutions (MFIs) as partners, helping them to develop Water and Sanitation lending portfolios through which borrowers can create water and sanitation assets such as tube wells, latrines, etc. Water.org is designing partnerships with commercial banks and other financial institutions to deepen the market of water and sanitation financing.
The Program Officer is responsible for monitoring and supporting Water.org partner organizations in the implementation of programs with Microfinance Institutions and Banks. This position acts as a subject matter resource to partners in topics such as program design and implementation, Technical Assistance of WaterCredit, microfinance, and WASH. This position is responsible for assisting with identifying new partners, onboarding new partners, assisting partners with the design and startup of new programs, supporting the ongoing implementation of partner programs, troubleshooting, and program monitoring. Additionally, this position may be responsible for assisting with the development and establishment of new programmatic and operational procedures, systems and guidelines. This position reports to the Senior Programs Manager and works closely with the local and U.S.-based Water.org departments.
The Program Officer is based in Dhaka, Bangladesh.
Program Management 70%
- Manage ongoing WaterCredit programs in partnership with Bangladesh and U.S.-based staff, including program and financial management, partner development, and program monitoring and evaluation.
- Assist partner organizations to identify potential sources of capital for their WaterCredit programs.
- Maintain relationships with partners and establish regular communication regarding program implementation activities.
- Provide support to partner organizations by sharing best practices and assisting with problem solving when issues arise.
- Collaborate with partners to identify sources of loan capital, ensuring the ongoing viability of their WaterCredit portfolios.
- Establish routine schedules for monitoring partner programs in accordance with Water.org guidelines and conducting monitoring visits and reports according to schedule.
- Responsible for Maintain regular contact with Water.org US Program Managers to submit partner reports, inform about partner progress and report any issues impacting achievement of program deliverables.
Data Management 15%
- Manage partner data and information to track program performance, enhance WaterCredit activities, and support the mission of Water.org.
- Lead collection and verification of data and all-encompassing activities.
- Collaborate closely with partner organizations ensuring reporting accuracy, compliance, and timeliness.
- Subject matter expert and training liaison on the use of the WaterPortal. Upload partner data or review and approve data uploaded by partners into the WaterPortal.
- Verification data accuracy during program monitoring visits.
Program Design and Development7%
- Collaborate with partner organizations in the design of WaterCredit programs, including planning and budgeting, product development, marketing, internal monitoring, and coordination with WASH stakeholders.
- Work with partners to determine appropriate program targets and deliverables, which are ambitious but achievable within the program period.
- Assist partners in the design of their program work plan and budget, ensuring they are allocating adequate resources and personnel for successful completion of deliverables.
- Assist partners in designing appropriate internal monitoring and evaluation protocols for the successful outcomes of their program.
Organizational Support 6%
- Participate in assisting with the development of new toolsand processes, membership on cross-functional committees as requested, and/or participation at internal or external conferences or workshops.
- Participate in cross-functional committees and working groups to support the achievement of group goals.
- Assist in the development of new tools, processes and/or procedures to gain efficiencies in the execution of work.
- Serve as a knowledge base for Water.org and represent Water.org at events and in written publications to advance the organizational mission and vision.
New Business Development 2%
- Conduct outreach among financial institutions, non-governmental organizations, product manufacturers, utilities and other related organizations regarding the potential for adoption of WaterCredit.
- Participate in certification of new partner organizations for the implementation of WaterCredit programs.
- Landscape and assist with identification of additional stakeholders for potential collaboration.
- Participate in the certification of new partners.
This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required. Some duties, responsibilities and activities may change or be assigned at any time with or without notice.
Skills and Competencies
- Communicates Effectively – Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
- Customer Focus – Building strong customer relationships and delivering customer-centric solutions.
- Nimble Learning – Actively learning through experimentation when talking new problems, using both successes and failures as learning fodder.
- Drives Results – Consistently achieving results, even under tough circumstances.
- Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.
- Self-development – Actively seeking new ways to grow and be challenged using other formal and informal development channels.
- Optimize Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Manages Ambiguity – Manages ambiguity by operating effectively, even when things are not certain, or the way forward is not clear.
- Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.Follows through on commitments; is seen as direct and truthful; keeps confidences; practices what s/he preaches; shows consistency between words and actions.
- Financial Stewardship – Demonstrates fiscally responsible decision making as applicable to one’s role.
- Master’s Degree, Preferred, in Accounting, Finance, Economics, Social Science, related field
- Fluency in Bangla and English required
- At least five years of relevant experience with microfinance institutions, in the Water, Sanitation and Health (WASH) sector, in the international development sector, and/or other related organizations and sectors.
- Advanced proficiency with Microsoft Office products (e.g. Word, PowerPoint, Excel, and Adobe software) required. Proficiency in Office 365 products (e.g. SharePoint, Teams, etc.) strongly preferred.
- Demonstrated proficiency in facilitation and capacity building skills to ensure collaboration and linkages between Water.org, partners, donors and other stakeholders.
- Experience reporting to and working with institutional donors in the international development arena, particularly with respect to WASH and microfinance.
- Strong project management experience
- Innovative mindset oriented toward constructive problem-solving, proactive strategic development and thought leadership
- Strong desire to contribute to increased access to water and sanitation
- Must have Bangladesh citizenship or work permit.
Travel Requirement: Up to 25% of domestic and global travel.
This position offers full-time benefits, including medical/dental insurance, life and disability insurance, retirement program and periodic review for merit and incentive pay based on organizational and personal achievement.
Interested applicants are required to share an updated CV and Cover Letter to the email address: email@example.com with the subject line: Program Officer – Water.org Bangladesh. Applications will be reviewed as they are received. Application deadline: October 06, 2020.