সিঙ্গাপুর এয়ারলাইনসে চাকরির সুযোগ

সিঙ্গাপুর এয়ারলাইনস জনবল নিয়োগের জন্য বিজ্ঞপ্তি প্রকাশ করেছে। এই প্রতিষ্ঠানে কাস্টমার সার্ভিস অ্যাসিস্ট্যান্ট পদে লোক নেওয়া হবে। আগ্রহী প্রার্থীদের অনলাইনে আবেদন করতে হবে।

{ "slotId": "2452885053", "unitType": "in-article" }

পদের নাম: কাস্টমার সার্ভিস অ্যাসিস্ট্যান্ট (ট্রাফিক)
পদসংখ্যা:
যোগ্যতা: যেকোনো বিষয়ে স্নাতক পাস।
বেতন: কোম্পানির পলিসি অনুসারে। এ ছাড়া বছরে দুটি বোনাস, চিকিৎসাভাতা, যাতায়াত সুবিধা ও ইউনিফর্ম সুবিধা রয়েছে। বয়স: সর্বোচ্চ ৪০ বছর।
কর্মস্থল: ঢাকা

Vacancy: 01

Responsible for representing Singapore Airlines in day-to-day frontline customer service and perform airport operation functions at Dhaka Airport (Hazrat Shahjalal International Airport). Successful candidate would be an effective team player who contributes to delivering a world-class travel experience for SIA’s customers.

{ "slotId": "", "unitType": "in-article", "pubId": "pub-6767816662210766" }

Job Description / Responsibility

Customer Service

  • Delivering outstanding service at each customer contact point on the ground, always giving priority to safety and security, for the comfort and satisfaction of Singapore Airlines’ customers.
  • Process and facilitate customers across various airport touchpoints from check-in, baggage acceptance, boarding and arrival.
  • Handle dispute resolution.

Airport Operations

  • Perform passenger handling and traffic operations at DAC airport, including general flight turnaround activities and irregular flight operations management
  • Liaise and supervise service partners on all matters pertaining to passenger services, ramp activities and security.
  • Ensuring safety standards and hygiene across all facets of airlines operation including conducting periodical audit checks and reporting.

Administration

  • Execute pre- and post-flight administrative duties.
  • Conduct invoice verification
  • Prepare monthly performance reports for internal stakeholders.

Stakeholder Management

  • Facilitate regular engagement with various service handling partners, airport authorities as well as HQ.

Employment Status: Full Time

Educational Requirements

  • Bachelor degree in any discipline

Experience Requirements

  • At least 2 year(s)

Additional Requirements

{ "slotId": "2452885053", "unitType": "in-article" }
  • Age at most 40 years
  • A graduate degree from a recognised university.
  • Excellent communicator and good interpersonal skills.
  • Fluent in Bangla and English (spoken & written)
  • Strong customer service orientation.
  • Able to work under pressure in a fast-paced environment.
  • Possess strong problem-solving and analytical skills.
  • Results-focused individual who can work both independently and an effective team-player.
  • Must be able to work a flexible schedule, including odd hours and on weekends and holidays
  • Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint). Knowledge of Amadeus Customer Management (CM) will be an advantage.
  • Fresh graduates are welcome to apply.

Reporting Structure

  • Successful candidate will be hired under Singapore Airlines’ GSA, Saimon Global Ltd, and will report directly to Station Manager Dhaka.

Job Location: Dhaka (Shahjalal Airport)

Salary: Per Company’s Policy

{ "slotId": "2452885053", "unitType": "in-article" }

Compensation & Other Benefits

  • Medical allowance, Weekly 2 holidays
  • Salary Review: Yearly
  • Festival Bonus: 2(Yearly)
  • Meal Allowance
  • Transport Allowance
  • Uniform

যেভাবে আবেদন

আগ্রহী প্রার্থীদের বিডিজবসের মাধ্যমে অনলাইনে আবেদন করতে হবে। আবেদনের বিষয়ে বিস্তারিত ও নিয়োগসংক্রান্ত আরও বিস্তারিত জানা যাবে এ লিংকে
আবেদনের শেষ সময়: ১ মে ২০২৩।

Leave a Reply

Your email address will not be published. Required fields are marked *